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Blue Dart Customer Care: All That You Need to Know

Blue dart help line

Blue Dart is one of the most reliable companies that we all have seen from a long while now and here we are going to talk all about Blue Dart Customer Care Numbers. The company started its operations in the year 1995 and since then they have grew so much that they are now serving more than 220 Countries. Blue dart believes in delivering the goods at time and also giving proper support to their customers so that they don’t have to worry about their package’s safety.

The company’s main business setup is in India and Blue Dart itself admits that India has been one of the top profitable countries that they are working in. Blue Dart know that Indian Customers are more concerned about their package and delivery of products and that is why it has set up more than 32,000 locations for reaching every single part of the country.

Blue dart help line

Well, it’s not only about delivering the products to the right place but also to give proper customer care support to the customers is also one of the major pillars of a business. Blue Dart has established many customer care help lines for their customer support and they also have differentiated them according to the states. But still, they have managed to give us two numbers which can be reached from any part of India.

Customer Care Numbers

1860-233-1234 (Toll Free)

040 66151234

These are the two universal numbers which can be reached from any part of India. Both of the lines connect you to a computerized service which has two options, either to know your shipment status or to connect to the customer care executive. You can directly connect to the customer care executive as they will not leave any chance of complaining because they seem to be trained well. However, one of the listed numbers is not toll free which means you might have to think twice before calling them. But there is also good news that they are available 24×7 which is great as you can keep the track of your consignment anytime you want.

Customer Care Email Address

If you don’t have much time to call Blue Dart’s customer care number and like to communicate through mails, then this is the email address that you should mail to. You can write down any query that you have or any complaint and the service is so fast that they don’t take much time to respond and you will be responded back soon in the same day only. There are some things that you need to remember before sending them a mail. Don’t forget to mention your email address, phone number as well as the shipment tracking number as all these information would help them in finding your solution more easily at customer care of Blue Dart.

IRCTC Customer Care services: All Important Information


Any portal which offers online services or any services in general, has a dedicated team of people (generally call centers appointed) for dealing with the customer complaints and grievances and IRCTC Customer Care is no different. The customer care services aim at providing the best of solutions to the customers and IRCTC as a portal serving millions of people on an everyday basis ensures that all the customer complaints and needs are met up to.


Therefore, to make it easier for the customers to deal with their problems and lay down their grievances before the executives, IRCTC has several helpline numbers, toll free services, SMS services and emailing services to help the customers deal with the issues.

In this article, we will be listing down for you all the helpline numbers and customer care services that might help you in the future whenever you’ve got to deal with IRCTC problems.

IRCTC customer care toll free helpline numbers

  • Toll free number: 1800-111-139
  • Helpline number: 139

This toll free number is the 24*7 calling number for laying out all kinds of problems and complains and they’ll be at your service to help you out the best possible way they could. Any problem with booking the ticket or issues with recovering the money which was debited without a ticket confirmation and other related issues, the customer care executive will be right at your service at all times.

IRCTC customer care SMS number

The SMS number is supposed to let you get information on your phone directly. Information such as time table, PNR enquiry, train running status enquiry, etc can be dealt with via this SMS number which will help you in getting the data which you ask for.

All you need to do is message the following keyword on the number 139: (depending upon whatever enquiry you wish to ask)

  • For time table, send TIME
  • For PNR enquiry send PNR
  • Departure or arrival of train send AD
  • For accommodation of seat in train send TRAIN
  • For enquiring the train fare send FARE

IRCTC customer care Email ID

Email IDs ideally deal with the issue of E-ticket or I-ticket cancellation. For dealing with cancelled tickets and cancellations of ticket, you simply have to e-mail relevant information to the concerned email ID. The concerned email id for the same is

IRCTC Registered / Corporate Office (Head Office) Contact Address

  • Indian Railway Catering and Tourism Corporation Ltd.,
  • 9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi
  • Phone Number – 011-23311263 / 011-23311264
  • Fax No. – 011-23311259

And that is about it. In case of any grievance or complain or query to IRCTC Customer Service; now you know where do you have to go to. No more hustling over cancelled tickets or moving around here and there for railway enquiry; you have it all under one place.